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Privacy Policy

Tagawa Shikkui Labs Co. Ltd. (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in connection with the services provided by the Company (hereinafter referred to as “the Services”).

Article 1 (Personal Information)

“Personal Information” refers to “personal information” as defined in the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”), and means information regarding a living individual that can identify a specific individual through the name, date of birth, address,phone numbers, contact information, and other descriptions that can identify a specific individual, as well as data related to physical appearance, fingerprints, and voiceprints, and information such as health insurance card numbers that can identify a specific individual on its own (personal identification information).

Article 2 (Methods of Collecting Personal Information)

The Company may ask users to provide personal information, such as their name, date of birth, address, phone number, email address, bank account number, and credit card number, when they register for the service.In addition, we may collect transaction records and payment-related information—including the user’s personal information—that were generated between the user and our partners (including information providers, advertisers, and ad distributors; hereinafter referred to as “Partners”) from such Partners.

The main types of personal information we collect are as follows:

  • Full Name
  • Address
  • Phone Number
  • Email Address
  • LINE ID
  • Employment Information (Company Name, Department, etc.)
  • Payment Information (credit card information, bank account information, etc.) *If payment is processed through a payment processor, please indicate this as well
  • Device Information (IP address, cookie information, usage environment, etc.)
  • Other

Article 3 (Purposes for Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

  1. To provide and operate products and services
  2. To respond to inquiries (including identity verification)
  3. To provide information about new products, updates, campaigns, and other services offered by the Company
  4. To create statistical data processed into a form that does not identify individuals

Article 4 (Changes to the Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably deemed that the new purpose is related to the original purpose.
  2. In the event of a change in the purpose of use, the Company shall notify users of the revised purpose via the Company’s prescribed method or by posting it on this website.

Article 5 (Provision of Personal Information to Third Parties)

  1. The Company shall not provide personal information to third parties without the user’s prior consent, except in the following cases. However, this does not apply to cases permitted by the Act on the Protection of Personal Information or other applicable laws and regulations.
    1. When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the individual’s consent
    2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the individual’s consent
    3. When it is necessary to cooperate with a national agency, a local government, or a party entrusted by such an entity in the performance of duties prescribed by laws and regulations, and obtaining the individual’s consent would likely hinder the performance of such duties
    4. When the Company has notified or publicly announced the following matters in advance and has filed a report with the Personal Information Protection Commission
      • The purpose of use includes provision to third parties
      • The items of data to be provided to third parties
      • The means or method of provision to third parties
      • Suspension of the provision of personal information to third parties at the request of the individual
      • Method for accepting requests from the individual
  2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be deemed a third party:
    1. When the Company outsources the handling of personal information, in whole or in part, to the extent necessary to achieve the purposes of use
    2. When personal information is provided in connection with a business succession resulting from a merger or other reasons
    3. When personal information is used jointly with a specific party, provided that the individual has been notified in advance—or the information has been made readily available to the individual—regarding such joint use, the items of personal information to be used jointly, the scope of the parties involved in the joint use, the purposes of use by those parties, and the name or designation of the party responsible for managing the personal information in question

Article 6 (Disclosure of Personal Information)

  1. When the Company receives a request from an individual for the disclosure of personal information, it shall disclose such information to the individual without delay. However, if disclosure would result in any of the following circumstances, the Company may withhold all or part of the information; in the event of a decision to withhold disclosure, the Company shall notify the individual of this fact without delay.Please note that a fee of 1,000 yen per request will be charged for the disclosure of personal information.
    1. Where there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
    2. Where there is a risk of significantly hindering the proper conduct of our business
    3. Any other case where disclosure would violate laws or regulations
  2. Notwithstanding the provisions of the preceding paragraph, we will not, in principle, disclose information other than personal information, such as usage history and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

  1. If a user believes that the personal information held by the Company regarding him or her is incorrect, the user may request that the Company correct, add to, or delete (hereinafter referred to as “correction, etc.”) such personal information in accordance with the procedures established by the Company.
  2. If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to comply with such request, the Company shall correct, add to, or delete the relevant personal information without delay.
  3. If the Company performs a correction, etc., pursuant to the provisions of the preceding paragraph, or if it decides not to perform a correction, etc., the Company shall notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

  1. If the Company receives a request from the individual to suspend or delete the use of personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that such information is being handled beyond the scope of the purpose of use or that it was obtained by improper means, the Company shall conduct the necessary investigation without delay.
  2. Based on the results of the investigation described in the preceding paragraph, if we determine that it is necessary to comply with the request, we shall suspend the use, etc., of the relevant personal information without delay.
  3. If we suspend the use, etc., pursuant to the provisions of the preceding paragraph, or if we decide not to suspend the use, etc., we will notify the user of this without delay.
  4. Notwithstanding the preceding two paragraphs, if suspending use, etc., would entail substantial costs or if it is otherwise difficult to suspend use, etc., and if alternative measures necessary to protect the user’s rights and interests can be taken, the Company shall implement such alternative measures.

Article 9 (Use of Cookies and Other Technologies)

  1. Our services may use cookies and similar technologies. These technologies help us understand how our services are used and contribute to improving our services.Users who wish to disable cookies may do so by changing their web browser settings. However, disabling cookies may prevent you from using certain features of our services.
    Details: This site uses cookies to improve the convenience of the Service, analyze usage patterns, and deliver advertisements. If you do not wish to have cookies used, you can disable them in your browser settings; however, some features may become unavailable.
  2. We use Google Analytics, provided by Google LLC, on this service to investigate and analyze usage patterns and other aspects of the services we offer. For information on how data is collected and processed by Google Analytics, as well as other details regarding Google Analytics, please visit Google’s website.
    Details: This site uses “Google Analytics,” a web analytics tool provided by Google, to improve our services. Google Analytics uses cookies to collect traffic data. This data is collected anonymously and does not identify specific individuals. You can opt out of this data collection by disabling cookies.For more details, please review the Google Analytics Terms of Service and Google’s Privacy Policy.

Article 10 (Changes to the Privacy Policy)

  1. The contents of this Policy may be amended without notice to users, except as otherwise provided by law or in this Policy.
  2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect upon its posting on this website.

Article 11 (Contact Information)

Please direct any inquiries regarding this Policy to the contact point listed below.

  • Company Name: Tagawa Shikkui Labs Co. Ltd.
  • Representative: Shimon Yukihira
  • Address: 1924 Yugeta, Tagawa City, Fukuoka Prefecture 826-0041
  • Email Address: info@shirokabe.co.jp
  • Phone Number: 0947-44-2240

Procedures for Requests for Disclosure, Correction, Suspension of Use, etc.

To request the disclosure, correction, addition, deletion, or suspension of use of your personal information, please contact the inquiry desk listed below. After verifying your identity, we will respond promptly in accordance with applicable laws and regulations. A handling fee (e.g., 1,000 yen per request) may be charged for disclosure requests.

End

Effective Date: July 21, 2026